Ticketing

Make the yes easy.

Sell tickets from your branded event website, with flexible ticket types, availability and offers. Keep orders and attendees connected to the rest of your marketing.

01

Sell the way your event works

Create paid or free ticket types, set quantities and sale windows, and offer different prices for different experiences.

02

Keep the whole booking together

Support multiple tickets and events in one order. Red Label’s fixed fee is charged per order, which matters when people book together.

03

Run thoughtful offers

Use discount and promotional codes to support early releases, partners and returning guests. Check the final price in a test booking before sharing a code.

The full feature list

Ticketing, in detail.

From the first ticket release to the confirmation email, control what you sell, how it is booked and how your team follows it up.

32 features & benefits

Shape your ticket offer

8 features

Paid ticket typesRed Label
Give different experiences, admission levels or audience groups their own name and price.
Free tickets and registrations
Build a useful attendance list for a no-cost event without charging for admission.
Ticket descriptions
Explain exactly what each option includes so guests can choose with confidence.
Multiple price pointsRed Label
Offer different ticket prices within the same event, such as standard and premium admission.
Sale opening and closing dates
Prepare releases in advance and control when each ticket type can be purchased.
Minimum and maximum quantities
Set the permitted booking size for a ticket type, from individual places to group purchases.
Promotional and discount codesBy arrangement
Create an offer for a partner, campaign or returning audience with an agreed code setup.
Optional extrasBy arrangement
Discuss ticket-linked options so guests can select relevant additions as part of the booking.

Keep availability under control

7 features

Ticket allocations
Limit the number available for an individual ticket type.
Shared event capacity
Keep different ticket types within the event’s overall capacity.
Sale and sold-out states
Tell visitors whether tickets are coming soon, available, closed or sold out.
Temporary cart reservations
Hold stock during checkout so a customer has time to complete their booking.
Checkout countdown
Make the reservation deadline visible so buyers know how long their selection is held.
Expired reservation release
Return abandoned allocations to availability rather than leaving them tied up indefinitely.
Occurrence selection
Associate a booking with the intended date of a recurring event.

Make booking straightforward

6 features

Multiple tickets in one order
Let friends, families and teams book together in a single checkout.
Multiple events in one cart
Let someone plan more of their programme without starting a separate order for every event.
Editable cart
Give customers a chance to review quantities and remove selections before paying.
Online card paymentSetup required
Give customers a quick way to pay by card, Google Pay™ or Apple Pay through your configured payment service.
Google PayApple Pay
Clear order totals
Show the selected items and order total before the customer completes the purchase.
Per-order Red Label feeRed Label
The 50¢ fixed fee applies once to the order, alongside 2.2% processing; both published fees include GST.

Keep the booking useful

6 features

Order confirmation page
Give customers a reference and a clear record of the tickets they have booked.
Confirmation email
Put the booking details and ticket information somewhere the customer can find them later.
Order QR code
Give customers one recognisable booking reference to present at the event.
Apple Wallet and Google WalletSetup required
Let customers save supported ticket passes to their phone for convenient access on the day.
Customer order history
Let signed-in customers return to their previous bookings without searching their inbox.
Ticket and attendee reports
Give organisers a practical view of what has been booked and who is coming.

Manage the offer from the event

5 features

Read the detailed guide
Related ticket records
Create and maintain the event’s tickets, registrations and booking choices from its own editor.
External ticket destination
Use a configured external booking link when an event’s admission is handled elsewhere.
Reusable products and optionsBy arrangement
Link an existing extra or create a new one for the event’s configured booking journey.
Ticket-issuance settingBy arrangement
Use the Don’t Issue Tickets setting with a configured workflow that does not require admission tickets.
Booking bond fieldBy arrangement
Record a bond value for a booking workflow with agreed collection and release handling.

THE NEXT ONE COULD BE YOUR BEST ONE

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Let’s talk about your event

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