Set dates, doors, venues and recurring events

Set the start, finish and doors-open time

Starting Date/Time

Choose the event’s start date, hour, minute and AM/PM. Enter the performance or session start, not the time staff arrive. Check the website’s configured time zone with your team.

Finishing Date/Time

Set the date and time the event finishes. For a show ending after midnight, use the following calendar date. Check that the finish follows the start.

15-minute increments

The minute picker normally offers quarter-hour choices. Switch to 1-minute increments when a precise time such as 7:10 pm is needed.

Quick time choices

Reuse a suggested time when it matches your event, then verify the date and AM/PM. These shortcuts do not choose the correct date for you.

Clear

Removes the value for that date or time control. Save and preview after clearing an optional value so you can see the resulting presentation.

Doors Open

Set the admission-opening time separately from the start. This control holds a time, not a separate date. If access begins on another calendar day, explain it clearly in Content.

Example: for a Saturday performance from 8 pm until 12:30 am, use Saturday 8:00 PM as the start and Sunday 12:30 AM as the finish. Set Doors Open to 7:30 PM and repeat the useful distinction in the event description.

Choose the repeat pattern

Recurring: blank

Use for a single event without a repeating schedule.

Weekly

Repeat on the weekday established by the start date. Check the first two bookable dates in the public date selector.

Fortnightly

Repeat every two weeks from the starting date. The first date determines which alternating weeks are in the programme.

Monthly

Use for a monthly schedule based on the event date. Test months with fewer days when starting on the 29th, 30th or 31st.

Yearly

Use for an annual repeat. Check date selection carefully for leap-day events.

Week Day Of Month

Use for a pattern such as the second Thursday of each month. Choose a starting date on the intended weekday, then choose the occurrence within the month.

Occurance of day in month

This is the label shown in the editor. Select 1st, 2nd, 3rd, 4th or 5th for the Week Day Of Month pattern. A fifth weekday does not exist in every month; inspect the generated dates before advertising a series.

Example: the second Thursday jazz session

1. Set Starting Date/Time to an actual second Thursday at the advertised start time.
2. Set the appropriate finish and doors-open time.
3. Choose Week Day Of Month under Recurring and 2nd under Occurance of day in month.
4. Save & Preview and inspect the public date choices across several months.
5. Select a later occurrence and complete an agreed test booking. Check that the selected date appears correctly in the cart, confirmation and relevant report.
6. Review a month affected by daylight saving or a holiday. If a date needs to be skipped or rescheduled, agree the supported exception workflow before selling it; this editor panel has no visible exception-calendar control.

Choose the venue and attendance limit

Location

Choose the venue record associated with the event. Use Change to choose another location and Clear to remove the relationship. Confirm that the record is the correct room or site.

Max. Attendees

The overall event attendance limit. Set it deliberately and reconcile it with the ticket allocations and venue capacity. A limit for the room and a maximum quantity per customer booking serve different purposes.

Where ticket types share capacity, selling one type can reduce the room left for another. Test a mixed-ticket order and the intended recurring date. Do not enter zero as shorthand for unlimited: zero or a negative available allocation can mean sold out. Ask the team how your account represents an unlimited event.

Coordinate event capacity and ticket allocations →

The Location chooser links a venue record. Details → Venue Map contains a separate address and map configuration. Keep both consistent so guests see the right place and directions.

Check the address and map pin →

Accommodation dates

Check In

The arrival date for an event using a configured accommodation or booking workflow.

Check Out

The departure date for that workflow. Check that it follows Check In.

These fields do not turn a standard ticket into an accommodation reservation by themselves. Confirm how the website, booking form and confirmation use the dates before offering accommodation.

Troubleshoot dates and availability

Wrong time on the public page

Check AM/PM, the date, the website’s time zone and whether the latest version was published. Review a date near any daylight-saving transition.

A repeating date is missing

Check the repeat pattern, first date and weekday occurrence. Confirm that the relevant month actually contains that fifth weekday and that the date is within the website’s displayed range.

The event appears but cannot be booked

Check the published ticket records, on-sale and off-sale dates, available allocation and selected occurrence. The event date does not automatically open ticket sales.

Changing a date after sales

Check existing orders before editing. A saved event change is not proof that every ticket holder has received an update. Coordinate the change and customer communication with your team.