Website & content

Set the venue address and map location

Explain where to go with an accurate address, location search, map coordinates, marker and venue-map category.

WHERE TO FIND IT

Event → Details → Venue Map

SECTION 01

Keep the venue relationship and map consistent

Start by choosing the correct Location under Where and When. That links the event to a venue record. Venue Map provides the event’s address and mapping fields; check both when moving an event or using a different entrance.

For a small venue inside a larger building, put the public arrival address in the address fields and explain the room, entry door and step-free access in Content. Do not send guests to a loading dock just because it is the nearest map point.

SECTION 02

Find and check the address

  1. Enter the venue name and locality, or its street address, in Location and select Find.
  2. Review the resulting address and coordinates. A familiar venue name can match a place in another town.
  3. Check the public map or directions after saving and previewing. Confirm that it points to the entrance attendees should use.
  4. If search does not resolve the location, enter the known address and verified coordinates, or ask the team to check the mapping setup.
SECTION 03

Address field reference

No. and Street
The street number and name used for arriving at the event.
address2
A second address line for a unit, building or other necessary location detail.
Suburb
The suburb or locality. Check spelling so guests can recognise it and search for it.
State
The relevant state or territory.
Post Code
The postcode belonging to the venue address.
Latitude
The north–south coordinate in decimal degrees. Australian locations normally have a negative latitude. Use a verified value rather than guessing.
Longitude
The east–west coordinate in decimal degrees. Keep it in the longitude field; swapping the two coordinates produces the wrong location.

Do not use 0,0 as a placeholder: it is a real point on the globe. Check coordinates against the public directions and correct them before publishing.

SECTION 04

Marker and category

Map Marker
Choose the image asset used by configured venue-map displays. Use an icon that remains recognisable at the small size shown on the map.
Venu Map Category
This is the category chooser’s label in the editor. Select the appropriate category for a website that groups or filters map locations. It is separate from the event’s Description categories.

Marker artwork and map categories only affect layouts that use those settings. If a map is missing from the public event, check the template and the address rather than assuming a marker image alone adds a map.

SECTION 05

Finish with an arrival check

  • Open the published event on a phone and follow its directions link.
  • Compare the venue name, street address and map pin.
  • Add clear arrival, parking, public transport and accessibility information to Content where relevant.
  • If the venue changes after bookings, coordinate an attendee update; editing the address does not itself send a message to ticket holders.

Keep going

Need help with your account’s specific setup? Contact Eventsity.

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